Hmm … sanble navigatè ou an demode.
Annou mete navigatè ou an ajou pou ou kapab pwofite yon eksperyans sit lan ki gen plis rapidite ak sekirite.
Washington Apple Health (Medicaid) Kesyon Moun Poze Souvan
What counties is Apple Health (Medicaid) available?
Currently, this plan is available in all counties, but UnitedHealthcare Community Plan only offers the plan in the following counties: Clallam, Cowlitz, Grays Harbor, Island, Jefferson, King, Kitsap, Lewis, Mason, Pacific, Pierce, San Juan, Skagit, Snohomish, Thurston, Wahkiakum, and Whatcom.
Kòman pou m vin yon manm UnitedHealthcare Community Plan?
If you are not enrolled in Apple Health (Medicaid), you may be eligible. To find out if you qualify visit wahealthplanfinder.org or call 1-855-WAFINDER (1-855-923-4633) TTY/TTD 1-855-627-9604.
If you are currently enrolled in Apple Health (Medicaid) and would like to change to UnitedHealthcare Community Plan we can help.
There are several ways to switch your plan:
- Change your plan on the Washington Healthplanfinder website.
- Visit the ProviderOne Client Portal website.
- Request a change online:
- Select the topic “Enroll/Change Health Plans.”
- Call the Health Care Authority at 1-800-562-3022 (TRS: 711).
For more information on Apple Health (Medicaid), visit the Health Care Authority website.
Will I get an ID card from UnitedHealthcare Community Plan or from the State?
Members of Apple Health will receive two ID cardsOne from UnitedHealthcare Community Plan and one from Washington State called your ProviderOne ID card. Every family member enrolled in the plan should have his or her own ID cards. |
|
You will need your UnitedHealthcare Community Plan ID card and your ProviderOne services card for all visits to the doctor, hospital, and pharmacist. If you haven't received your ID cards within one week of your effective date of enrollment with UnitedHealthcare Community Plan, please contact Member Services, at 1-877-542-8997. Si ou gen pwoblèm pou tande oswa pou pale, tanpri rele TTY: 711 |
E si mwen pèdi kat UnitedHealthcare Community Plan mwen an?
Nou pral kontan voye yon nouvo kat pou ou. Please contact Member Services toll-free, at 1-877-542-8997. Si ou gen pwoblèm pou tande oswa pou pale, tanpri rele TTY: 711. You can also go to myuhc.com/communityplan, register, and print a copy of your card.
Kisa k ap pase si mwen demenaje?
If you move, you will need to contact one of the following agencies to let them know your new address.
Apple Health (Medicaid) – coverage for families children, pregnant individuals and single adults visit wahealthplanfinder.org or call 1-855-WAFINDER (1-855-923-4633) TTY/TTD 1-855-627-9604.
Apple Health (Medicaid) – individuals who are age 65 or older, aged, blind, or disabled, or in need of long-term services and supports visit washingtonconnection.org or call your DSHS Community Service Office (CSO). If you do not know the number in your area, call DSHS Customer Service Center toll free, at 1-877-501-2233, Monday–Friday, 8 AM to 5 PM If you are hearing or speech impaired, call TTY/TDD 1-800-848-5429.
Bay adrès postal ou?
UnitedHealthcare Community Plan
1111 3rd Ave, Suite 1100
Seattle, WA 98101
Kisa Medicaid ye?
Medicaid is a program funded by the federal and state governments, which pays for medical care for those who can't afford it. Apple Health (Medicaid) is Washington State’s Medicaid program for Adults and Families.
To see if you qualify please visit wahealthplanfinder.org or call 1-855-WAFINDER (1-855-923-4633) TTY/TTD 1-855-627-9604.
For more information about eligibility or for additional information on Apple Health (Medicaid) information, please visit the Health Care Authority website.
What documents will I need when I apply for Apple Health (Medicaid)?
You can apply for Apple Health (Medicaid) on any computer with an internet connection at Washington Healthplanfinder, wahealthplanfinder.org.
When you're ready to apply, you'll need this information:
- Your household monthly income.
- The Social Security numbers and dates of birth for each member of your household.
- Your immigration information, if that applies to you.
It should take about 45 minutes to apply online — and you'll get a response right away. If you need additional assistance, you can call 1-855-WAFINDER (1-855-923-4633) TTY/TTD 1-855-627-9604 or visit wahealthplanfinder.org to find a list of in-person assisters in your area that can help you apply.
See the Health Care Authority website for more information on how to apply for Apple Health (Medicaid).
Kisa pou m fè si m gen yon plent?
We are available and eager to hear from our members about any questions, complaints or concerns you may have. If you have a grievance, please call Member Services toll-free, at 1-877-542-8997. Si ou gen pwoblèm pou tande oswa pou pale, tanpri rele TTY: 711.
If Member Services can't resolve your grievance, or if you aren't happy with the response you get, please send your grievance in writing to:
Grievance Coordinator
Atansyon: Appeals and Grievance
P.O. Box 31364
Salt Lake City, UT 84131-0364
Nan lèt ou an, tanpri mete non ou, adrès, nimewo ID abòne ou, rezon an doleyans ou an, ak nenpòt lòt enfòmasyon ou panse ki enpòtan.
For more information, see the Grievance and Appeals Process Available in English and Español.
If you have questions about grievances and appeals, please call us toll-free, at 1-877-542-8997. Si ou gen pwoblèm pou tande oswa pou pale, tanpri rele TTY: 711.
How do I report fraud, waste, or abuse?
Fwòd ak abi se ofans ki grav. Ka gen sanksyon dapre lalwa. You can report fraud or abuse by calling Member Services. Or call 1-866-242-7727. You do not have to give or leave your name.
For more information or to report online go here.
Enfòmasyon ki pa kòrèk
Pou rapòte enfòmasyon ki pa kòrèk, voye yon imèl bay provider_directory_invalid_issues@uhc.com. Bwat imèl sa a se pou manm yo rapòte potansyèl enfòmasyon demografik ki pa kòrèk (adrès, nimewo telefòn, elatriye) sou anyè yo ki nan fòma papye oswa elektwonik. Lè w sèvi ak bwat imèl sa a pou rapòte pwoblèm, sa pral fè yo kontakte biwo founisè a pou verifye tout done demografik anyè a, sa ki ka pran apeprè 30 jou. Moun yo kapab rapòte posiblite enfòmasyon ki pa kòrèk nan telefòn tou. UHC Members should call the number on the back of their ID card, and non-UHC members can call 1-888-638-6613 TTY 711.
Konnen Plis
Apple Health (Medicaid)