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Washington Apple Health (Medicaid) Behavioral Health Services Only (BHSO) Kesyon Moun Poze Souvan

If you are not enrolled in the Washington Apple Health (Medicaid), you may be eligible. To find out if you qualify visit wahealthplanfinder.org or call 1-855-WAFINDER (1-855-923-4633) TTY/TTD 1-855-627-9604.

If you are currently enrolled in Apple Health (Medicaid) and would like to change to UnitedHealthcare Community Plan we can help. 

There are several ways to switch your plan:

For more information on Washington Apple Health (Medicaid), visit the Washington State Apple Health website.

Currently, this plan is available in all counties, but UnitedHealthcare Community Plan only offers the plan in the following counties: Clallam, Cowlitz, Grays Harbor, Island, Jefferson, King, Kitsap, Lewis, Mason, Pacific, Pierce, San Juan, Skagit, Snohomish, Thurston, Wahkiakum, and Whatcom.

Members of Washington Apple Health (Medicaid) will receive two ID cards

One from UnitedHealthcare Community Plan and one from Washington State called your ProviderOne ID card. Every family member enrolled in the plan should have his or her own ID cards.

Washington Member ID Card
You will need your UnitedHealthcare Community Plan ID card and your ProviderOne card for all visits to the doctor, hospital, and pharmacist. If you haven't received your ID cards within one week of your effective date of enrollment with UnitedHealthcare Community Plan, please contact Member Services, at 1-877-542-8997. Si ou gen pwoblèm pou tande oswa pou pale, tanpri rele TTY: 711 Washington Medicaid Member ID Card

Nou pral kontan voye yon nouvo kat pou ou. Please contact Member Services toll-free, at 1-877-542-8997. Si ou gen pwoblèm pou tande oswa pou pale, tanpri rele TTY: 711. You can also go to myuhc.com/communityplan, register, and print a copy of your card.

If you move, you will need to contact one of the following agencies to let them know your new address.

Washington Apple Health (Medicaid) – Family Coverage, with Premium (SCHIP) or Foster Care Please visit wahealthplanfinder.org or call 1-855-WAFINDER (1-855-923-4633) TTY/TTD 1-855-627-9604.

Washington Apple Health (Medicaid) –Blind/Disable please call your DSHS Community Service Office (CSO) or if you do not know the number in your area, call DSHS toll free, at 1-877-501-2233, Monday–Friday, 8 AM to 5 PM If you are hearing or speech impaired, call TTY/TDD 1-800-848-5429.

UnitedHealthcare Community Plan

1111 3rd Ave, Suite 1100
Seattle, WA 98101

Medicaid is a program funded by the federal and state governments, which pays for medical care for those who can't afford it. Washington Apple Health (Medicaid) is Washington State’s Medicaid managed care program for Adults and Families.

To see if you qualify please visit wahealthplanfinder.org or call 1-855-WAFINDER (1-855-923-4633) TTY/TTD 1-855-627-9604.

For more information about eligibility or for additional information on Washington Apple Health (Medicaid) information, please visit the Health Care Authority website.

You can apply for Washington Apple Health (Medicaid) on any computer with an internet connection at Washington Healthplanfinder, wahealthplanfinder.org.

When you're ready to apply, you'll need this information:

  • Your household monthly income.
  • The Social Security numbers and dates of birth for each member of your household.
  • Your immigration information, if that applies to you.

It should take about 45 minutes to apply online — and you'll get a response right away. If you need additional assistance, you can call 1-855-WAFINDER (1-855-923-4633) TTY/TTD 1-855-627-9604 or visit wahealthplanfinder.org to find a list of in-person assisters in your area that can help you apply.

See the Health Care Authority website for more information on how to apply for Washington Apple Health (Medicaid).

We are available and eager to hear from our members about any questions, complaints or concerns you may have. If you have a grievance, please call Member Services toll-free, at 1-877-542-8997. Si ou gen pwoblèm pou tande oswa pou pale, tanpri rele TTY: 711.

If Member Services can't resolve your grievance, or if you aren't happy with the response you get, please send your grievance in writing to:

Grievance Coordinator
Atansyon: Appeals and Grievance
P.O. Box 31364
Salt Lake City, UT 84131-0364

Nan lèt ou an, tanpri mete non ou, adrès, nimewo ID abòne ou, rezon an doleyans ou an, ak nenpòt lòt enfòmasyon ou panse ki enpòtan.

For more information, see the Grievance and Appeals Process

If you have questions about grievances and appeals, please call us toll-free, at 1-877-542-8997. Si ou gen pwoblèm pou tande oswa pou pale, tanpri rele TTY: 711.

Fwòd ak abi se ofans ki grav. Ka gen sanksyon dapre lalwa. You can report fraud or abuse by calling Member Services. Or call 1-866-242-7727. You do not have to give or leave your name.


For more information or to report online go here.

Pou rapòte enfòmasyon ki pa kòrèk, voye yon imèl bay provider_directory_invalid_issues@uhc.com. Bwat imèl sa a se pou manm yo rapòte potansyèl enfòmasyon demografik ki pa kòrèk (adrès, nimewo telefòn, elatriye) sou anyè yo ki nan fòma papye oswa elektwonik. Lè w sèvi ak bwat imèl sa a pou rapòte pwoblèm, sa pral fè yo kontakte biwo founisè a pou verifye tout done demografik anyè a, sa ki ka pran apeprè 30 jou. Moun yo kapab rapòte posiblite enfòmasyon ki pa kòrèk nan telefòn tou. UHC Members should call the number on the back of their ID card, and non-UHC members can call 1-888-638-6613 TTY 711.

Washington Apple Health / UnitedHealthcare logos

Konnen Plis

Apple Health (Medicaid) Behavioral Health Services Only (BHSO)

Enfòmasyon sou Enskripsyon

Visit Washington Healthplanfinder site for more information on eligibility and enrollment

Washington Healthplanfinder

Rele nou:
1-855-923-4633 / 1-855-627-9604 / TTY: 711

Interpreter Services

Nou kapab ede tou pou sèvis entèprèt, sa gen ladan Lang Siy Ameriken. 

Rele nou:
1-877-553-0098 / TTY: 711

8:00 AM jiska 5:00 PM lè lokal, lendi jiska vandredi

Etap pou Enskri
Jwenn detay yo

The Washington Behavioral Health Services Only (BHSO) plan specialists can answer questions and help you enroll.

Rele nou:
8:00 AM to 5:00 PM pacific time, Monday – Friday

Interpreter Services

Nou kapab ede tou pou sèvis entèprèt, sa gen ladan Lang Siy Ameriken. 

Rele nou:
1-877-553-0098 / TTY: 711

8:00 AM jiska 5:00 PM lè lokal, lendi jiska vandredi

Enfòmasyon pou Manm

Ou gen aksè pou w ale sou sit Entènèt nou an ki pou manm yo sèlman. Enprime kat ID ak plis ankò. Gade tiliv nou an anba a.

Sit entènèt pou manm yo

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